Responsibilities

• Facilitate and lead business workshops with stakeholders across multiple departments to capture requirements.
• Analyze business processes for ERP implementation projects and identify improvement opportunities.
• Perform gap analysis to identify discrepancies between current operations and system capabilities.
• Gather, validate, and document functional requirements into detailed Software Requirements Specifications (SRS).
• Define project scope and implementation phases using Work Breakdown Structure (WBS).
• Work closely with the Solution Architect (SA) to ensure the SRS is accurately translated into technical scope.

Deliverables

• Business process documentation (AS-IS & TO-BE)
• Functional Requirements Specification (FRS)
• User flows and process mapping diagrams
• Feature prioritization for implementation phases

Requirements

• 4+ years of experience as a Business Analyst on ERP or large-scale enterprise software projects.
• Strong analytical skills with the ability to evaluate business processes and identify gaps.
• Solid documentation skills, particularly in writing clear and structured SRS.
• Good understanding of scope management and project structuring.
• Proficiency with tools such as Confluence, Miro, Lucidchart, or equivalent.
• Strong written and verbal communication skills in English.
• Detail-oriented with the ability to manage multiple workstreams simultaneously.
• Willingness and availability to work onsite in Singapore during the Discovery Phase.

Why You’ll Love Working Here

• Competitive salary with performance-based bonuses and annual reviews
• Dynamic, open, and collaborative working environment
• Opportunities to work with international clients and projects
• Continuous learning through training, workshops, and real project exposure
• Clear career growth path with opportunities to take on leadership roles

Location: Vietnam (HCM / Hanoi / Danang) with onsite assignment in Singapore during discovery phase