Product Owner

Hà Nội, VietNam

Roles & Responsibilities

• Collaborate with stakeholders to define an initial product vision and identify potential use cases for the airport lounge management system.
• Develop a flexible roadmap that can evolve based on insights from ongoing research, feedback, and pilot testing.
• Work closely with airport and lounge stakeholders to explore and document high-level requirements and desired features.
• Facilitate workshops and discovery sessions to gather insights into pain points, operational needs, and customer expectations.
• Create and manage a product backlog based on early-stage requirements and feature ideas, prioritizing items that support the MVP.
• Continuously refine and adapt backlog priorities as new information becomes available and project goals evolve.
• Partner with UX/UI designers to create early-stage prototypes that communicate the core user experience.
• Support initial usability testing and concept validation to gather critical feedback and iteratively improve the design.
• Work alongside development teams to deliver an MVP, focusing on core functionalities and rapid iterations based on testing.
• Engage in sprint planning, daily stand-ups, and retrospectives to ensure that development aligns with evolving product goals.
• Identify key performance indicators to track for the MVP, enabling data-driven insights and adjustments.
• Support the setup of initial analytics tools and data collection methods for monitoring user interactions and engagement.
• Maintain clear and consistent communication with stakeholders, updating them on project progress, risks, and feedback.
• Serve as a liaison between stakeholders and the development team, aligning expectations as the project evolves.

Qualifications & Requirements

Key Skills & Qualifications

• Bachelor’s Degree in Business, Computer Science, Engineering, or a related field.
• 2+ years of experience as a Product Owner or similar role within software development or product management.
• Flexible Approach to Product Development, comfortable with evolving requirements and open-ended problem-solving.
• Excellent Communication Skills for coordinating with diverse stakeholders and aligning expectations across different phases.
• Experience with user research, prototyping, and concept testing.
• Ability to identify early-stage metrics and interpret data to inform iterative improvements

Nice to Have

• Experience in the travel, hospitality, or airport management sectors.
• Familiarity with customer experience principles in high-traffic, service-oriented environments.
• Knowledge of product analytics and early user testing methods.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and growth.
• A collaborative and innovative work environment.
• Employee recognition and reward programs.