Software Delivery Manager

Vietnam (HCMC, Ha Noi, Da Nang), Vietnam

Responsibilities

1. Project Delivery Oversight

• Manage end-to-end delivery of multiple software projects simultaneously.
• Ensure projects are completed on time, within budget, and meet quality standards.
• Define delivery strategies, goals, and success criteria.

2. Team Leadership and Coordination

• Lead cross-functional teams, including developers, testers, product owners, and designers.
• Foster collaboration across teams to ensure smooth execution of project plans.
• Provide coaching and mentorship to team members, promoting professional growth.

3. Client and Stakeholder Management

• Serve as the primary contact for clients and stakeholders, managing expectations and ensuring satisfaction.
• Conduct regular status meetings to report progress, address concerns, and gather feedback.
• Translate business requirements into actionable technical deliverables.

4. Risk and Issue Management

• Proactively identify and mitigate project risks.
• Resolve delivery challenges, ensuring minimal disruption to project timelines and quality.

5. Process Improvement

• Continuously optimize delivery workflows, identifying and eliminating bottlenecks.
• Implement best practices in software delivery and Agile methodologies.
• Advocate for automation, DevOps practices, and modern tools to enhance efficiency.

6. Budget and Resource Management

• Prepare and manage project budgets, tracking expenses and optimizing resource allocation.
• Ensure efficient use of resources to maximize project value.

7. Performance Monitoring and Reporting

• Define and track key performance indicators (KPIs) to measure project success.
• Generate detailed reports on project health, team performance, and delivery metrics.
• Conduct post-delivery reviews to document lessons learned and improve future projects.

Key Skills and Competencies

1. Delivery Management Expertise

• Strong knowledge of software development lifecycles (SDLC), Agile, Scrum, and DevOps practices.
• Proven experience in managing complex, large-scale software delivery initiatives.

2. Leadership and Communication

• Ability to lead diverse teams and foster a culture of accountability and collaboration.
• Excellent communication and interpersonal skills to manage client relationships effectively.

3. Technical Acumen

• Familiarity with software development stacks and tools (e.g., Java, .NET, Node.js, React.js, Python).
• Understanding of CI/CD pipelines, version control systems (e.g., Git), and cloud platforms (AWS, Azure, or Google Cloud).

4. Problem-Solving and Decision-Making

• Strong analytical skills to address delivery challenges and identify improvement opportunities.
• Effective decision-making under pressure and in complex scenarios.

5. Organizational and Time Management

• Skilled in prioritizing tasks and managing multiple projects simultaneously.
• Detail-oriented with a focus on meeting deadlines and maintaining quality.

Qualifications

1. Education

• Bachelor’s degree in Computer Science, Software Engineering, Project Management, or a related field.
• PMP, PRINCE2, or Agile certifications (e.g., Certified Scrum Master, SAFe) are highly desirable.

2. Experience

• 7+ years of experience in software delivery or project management.
• Proven track record of managing software teams and delivering high-quality solutions.

Technical Stack Requirements (Optional)

• Programming and Frameworks: Familiarity with Java, .NET, Python, Node.js, React.js, or Angular
• Cloud Platforms: Experience with AWS, Azure, or Google Cloud for hosting and deployment.
• DevOps Tools: Knowledge of Jenkins, Docker, Kubernetes, or GitLab CI/CD.
• Testing Tools: Understanding of Selenium, Postman, or similar testing frameworks.

Performance Metrics

• Delivery success rate (on-time and within budget).
• Client satisfaction scores and feedback.
• Team productivity and morale.
• Quality metrics (e.g., defect rates, performance issues).
• Efficiency improvements in delivery processes.

Work Environment

• Dynamic and collaborative environment with Agile-driven teams.
• Opportunities to work on innovative software solutions across industries.
• Fast-paced setting with a focus on operational excellence and customer satisfaction.